If you don't see your question here, feel free to contact us at info@vocalo.org.

What is Vocalo.org? 

Vocalo.org is a next-generation public radio station. We play music and stories. Listen at 89.5 FM in Chicago and Northwest Indiana, or online at www.vocalo.org/stream.

How do I start a profile?

Click on Sign-Up in the top right-hand corner of the page, create a username, and add your e-mail. You will have immediate access to the site. You'll receive a confirmation e-mail with a password and login link which you will have to click on before your next visit. 

What if I lose my registration e-mail or don't click the link in time?

Send an e-mail to info@Vocalo.org from the address you used to sign up with "lost registration" as the subject and we will send you a new link.

How do I post something to the site?

Click the upload button in the right-hand corner of the home page. You can also add your phone number so you will be able to post to the site with nothing more than your phone.

A note about copyrighted material: all submissions must be original content that you have made or have permission to include.

What kind of files are accepted? Files can be no larger than 32 MB. Images can be in any of the following formats: ai, bmp, cdr, cpt, dib, fi, gif, png, mng, jpg, jpeg, pcx, xbm, xpm. The Vocalo.org site will resize the image and reformat it as a JPEG. Audio files can be in any of the following formats: wav, au, mp3, aiff, ogg, vox, gsm, flac.  The Vocalo.org site will convert the file into an MP3 automatically. Click here for directions on converting wma to mp3s using a free downloadable program. Vocalo.org accepts avi, mov, wmv, mpeg, mp4, mpeg2, dv, 3gp, 3g2, mpeg4, qt, mpg.  The Vocalo.org site will convert the file into an FLV file automatically.

I'm having trouble uploading material. What should I do?

1. Check to make sure the file is the right size. See info above.

2. Make sure you are uploading the right file format. Check to make sure the file name ends with the name of the format (for example: .mov, .avi, .mp).

3.If you are still getting an error message you can e-mail us at info@vocalo.org.

My Podcast or Video is above the size limit, what should I do?

We suggest breaking it up into segments. We very rarely play anything over 7 minutes on the broadcast, so we will probably have to break it up anyway. You can label it part 1, part 2, etc., so people on the website can listen to it in order. If it is in .wav format, consider changing it to mp3, the files are much smaller.

How do I use my phone to get my stuff on air?

 1. Create a profile and update your profile page to include your phone number in the phone section.

2. When you're done updating your profile, scroll to the bottom and click SAVE.

3. Call 888.635.1112 and press #2.

7.  Check your profile to see your audio!

How do I report a copyright or licensing violation?

If someone has violated the copyright or licensing agreement please contact Info@Vocalo.org or 312-893-2956.

I heard there was a story about such-n-such on Vocalo.org-How do I find it?

Search for it with key words using the search field in the upper right-hand corner of the page.

I'd just like to cruise around and find some cool content: Where do I start?

Start by browsing 'blog roll' under 'blogs.'

How do I participate live on air?

1. Call the live in-studio number 888-635-1112 and press 1.

2. Find us on Twitter and tweet us your comments.

3.  Head to our Facebook page and add your response to the question at        hand.   

I have an event, cause, or Public Service Announcement, and I would like to be on Vocalo.org. What should I do?

The best option? Cover it yourself! It's so easy, you can just call 888-635-1112, press 2, and leave a message.  

My stuff is up on Vocalo.org and I want to promote it. How can I do that?

1. Let all your friends and family know when your stuff is on the site. The more hits it gets, the more likely it is to come up on searches and get attention on the site itself.

2. Use the little buttons below your piece that say "stumble, delicious, etc.," to get attention on other websites.

3. Find blogs, articles and websites that are covering the same topics as you. Post comments on those sites and link back to your own work on Vocalo.org.  

I want to connect my organization, classroom, business, or project with Vocalo.org. Who should I contact?

Contact info@Vocalo.org.

How do I report a problem or make a suggestion?

We're still working on the site and greatly appreciate your feedback. Let us know what's working and what's not.  Tell us features or tweaks we could make to improve your experience. You are our co-creators. Send your suggestions to info@vocalo.org.